23 hours ago

Help Desk Software Features and Functional Requirements

It is also known as service desk software, which is used to manage customers' requests for resolution of a problem.Normally, help desk support team use this software.

Without having a clear concept about the functionality of help desk , you read more...

1 week ago

The benefits of Helpdesk Software

Helpdesk software is vital in all helpdesk environments no matter what business sector the helpdesk is servicing. The latest helpdesk software products are designed to work via the web and can easily be integrated with existing business systems. read more...